Principles and practices of management
2. Introduction to management
2.2. Levels of management
Management in an organization is typically divided into three main levels, each with distinct roles and responsibilities. These levels ensure smooth coordination and effective achievement of organizational goals.
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1. Top-Level Management
Also known as executive or strategic management, this level includes positions such as:
Chief Executive Officer (CEO)
Managing Director (MD)
General Manager
Board of Directors
Functions:
Setting the overall goals and vision of the organization
Making major policy decisions
Planning long-term strategies
Representing the organization to external stakeholders
Providing leadership and direction to middle management
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2. Middle-Level Management
This level acts as a bridge between top and lower management. It includes:
Departmental Heads
Branch Managers
Division Supervisors
Functions:
Implementing policies and plans set by top management
Coordinating and supervising the activities of lower-level managers
Making departmental decisions
Ensuring that resources are used efficiently
Communicating feedback and reports to top management
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3. Lower-Level Management
Also called supervisory or operational management, this level includes:
Supervisors
Foremen
Section Leaders
Team Leaders
Functions:
Directing and supervising the day-to-day activities of employees
Ensuring work is completed on time and meets standards
Maintaining discipline and morale among workers
Reporting oper
ational issues to middle management
Providing training and guidance to employees